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Eco Garage Doors
Question 01
A potential customer wants a garage door but isn't sure which type. What key questions would you ask to guide their choice?
Correct Answer 01
A potential customer wants a garage door but isn't sure which type. What key questions would you ask to guide their choice?
I'd ask about garage size, preferred style (modern/traditional), insulation needs, and budget to recommend between our Panel Lift, ExoRoll, or Insulated options.
Question 02
A builder needs 20 garage doors in 2 weeks, but standard lead time is 3 weeks. How would you handle this?
Correct Answer 02
A builder needs 20 garage doors in 2 weeks, but standard lead time is 3 weeks. How would you handle this?
I'd check inventory and production capacity, propose a split delivery schedule, and offer alternative door styles that meet their timeline.
Question 03
A customer complains about their door's noise. How would you turn this into a sales opportunity?
Correct Answer 02
A customer complains about their door's noise. How would you turn this into a sales opportunity?
I'd empathize, explain our quiet ECO Precision Drive opener options, and offer a free quote for an upgrade.
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