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FMH Group
Question 01
A customer reports their freight tracking isn't working and they have an urgent delivery. What steps would you take to assist them?
Correct Answer 01
A customer reports their freight tracking isn't working and they have an urgent delivery. What steps would you take to assist them?
Check BEX portal status, verify consignment numbers, contact dispatch for manual tracking update, and provide estimated delivery time to customer.
Question 02
A bulk delivery client needs to modify their regular interstate delivery schedule. How would you process this request?
Correct Answer 02
A bulk delivery client needs to modify their regular interstate delivery schedule. How would you process this request?
Review current schedule, check depot capacity, coordinate with operations team, and confirm new timeline with client within service guidelines.
Question 03
Multiple customers are reporting system login issues with the client portal. What is your immediate response?
Correct Answer 02
Multiple customers are reporting system login issues with the client portal. What is your immediate response?
Check system status, provide alternative tracking methods, notify IT support, and keep customers updated on resolution timeline.
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Recognize the Value of Personality Assessments
Ref Hub empowers organizations to unlock potential through scientifically designed personality evaluations. Our tools allow you to gain meaningful insights into candidates' behavioral styles, leadership potential, and compatibility with company culture.
Deep Behavioral Insights
Our assessments delve into key personality dimensions to give you a clear picture of how a candidate’s traits align with your team’s dynamics and role requirements.
Streamlined Integration
Our platform seamlessly integrates with your hiring workflow, enabling effortless deployment and management of assessments for candidates and employees alike.
Customizable Reports
We offer flexible reporting formats that provide actionable insights tailored to your unique organizational needs. Highlight strengths, identify development areas, and make data-driven hiring decisions.
Validated Frameworks
Built on proven psychological models, Ref Hub’s Personality Assessments ensure reliability and validity in evaluating personality dimensions such as openness, conscientiousness, extraversion, agreeableness, and emotional stability.
Our Process
Streamlined Assessments in 4 Easy Steps
Effortlessly create, send, and manage AI-generated assessments with real-time reporting and secure sharing options—all in one platform.
Create Custom AI-Generated
Assessments in Minutes—Select Role, Difficulty, and Industry for Auto-Graded Surveys
Assessments in Minutes—Select Role, Difficulty, and Industry for Auto-Graded Surveys
Send to Multiple Candidates at Once via Email and SMS
Receive a Detailed, Auto-Generated Report with Grading Metrics for Smarter Hiring Decisions
Download the Full Report as a PDF to Share with Colleagues or Clients, and Store Securely
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Reference Checking
Experience the ease and efficiency of automated reference checks with Ref Hub. Use these credits to see how quickly you can complete reference checks with our state-of-the-art technology.
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