Cut through the noise of AI-written resumes. RefHub helps you identify real skills and reliable candidates in minutes — for under $12 per hire.
Unity Housing
Question 01
A tenant calls reporting a water leak at 7pm. The system shows they've reported this three times today. How do you handle this?
Correct Answer 01
A tenant calls reporting a water leak at 7pm. The system shows they've reported this three times today. How do you handle this?
Apologize for previous delays, classify as urgent maintenance issue, transfer to after-hours emergency maintenance service, and flag for follow-up.
Question 02
Multiple calls are waiting. One tenant selected emergency maintenance, others housing support. Which do you prioritize and why?
Correct Answer 02
Multiple calls are waiting. One tenant selected emergency maintenance, others housing support. Which do you prioritize and why?
Prioritize emergency maintenance call as it could involve safety risks, then promptly assist housing support callers.
Question 03
A frustrated tenant is unclear whether to select housing or maintenance support. How do you assist them?
Correct Answer 02
A frustrated tenant is unclear whether to select housing or maintenance support. How do you assist them?
Listen carefully to their issue, explain service options clearly, and guide them to correct department for efficient resolution.
Get Full Assessment
Recognize the Value of Personality Assessments
Ref Hub empowers organizations to unlock potential through scientifically designed personality evaluations. Our tools allow you to gain meaningful insights into candidates' behavioral styles, leadership potential, and compatibility with company culture.
Deep Behavioral Insights
Our assessments delve into key personality dimensions to give you a clear picture of how a candidate’s traits align with your team’s dynamics and role requirements.
Streamlined Integration
Our platform seamlessly integrates with your hiring workflow, enabling effortless deployment and management of assessments for candidates and employees alike.
Customizable Reports
We offer flexible reporting formats that provide actionable insights tailored to your unique organizational needs. Highlight strengths, identify development areas, and make data-driven hiring decisions.
Validated Frameworks
Built on proven psychological models, Ref Hub’s Personality Assessments ensure reliability and validity in evaluating personality dimensions such as openness, conscientiousness, extraversion, agreeableness, and emotional stability.
Our Process
Streamlined Assessments in 4 Easy Steps
Effortlessly create, send, and manage AI-generated assessments with real-time reporting and secure sharing options—all in one platform.
Create Custom AI-Generated
Assessments in Minutes—Select Role, Difficulty, and Industry for Auto-Graded Surveys
Assessments in Minutes—Select Role, Difficulty, and Industry for Auto-Graded Surveys
Send to Multiple Candidates at Once via Email and SMS
Receive a Detailed, Auto-Generated Report with Grading Metrics for Smarter Hiring Decisions
Download the Full Report as a PDF to Share with Colleagues or Clients, and Store Securely
Just $12 per check
For Automated
Reference Checking
Experience the ease and efficiency of automated reference checks with Ref Hub. Use these credits to see how quickly you can complete reference checks with our state-of-the-art technology.
Get Started
English (Australia)