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UQ Sport
Question 01
A customer wants to purchase UQ branded merchandise but is unsure about sizing. What steps would you take to assist them?
Correct Answer 01
A customer wants to purchase UQ branded merchandise but is unsure about sizing. What steps would you take to assist them?
Offer to show them the size chart, let them try a sample item if available, and explain the return policy for incorrect sizes.
Question 02
A rush of students enters the shop during a break between classes. How would you manage multiple customers efficiently?
Correct Answer 02
A rush of students enters the shop during a break between classes. How would you manage multiple customers efficiently?
Acknowledge all customers, implement a fair queue system, and serve them quickly while maintaining accuracy and friendliness.
Question 03
You notice the tennis equipment section is running low on grip tapes. What immediate actions would you take?
Correct Answer 02
You notice the tennis equipment section is running low on grip tapes. What immediate actions would you take?
Check inventory system for stock, inform supervisor, and note remaining quantities to ensure timely reordering.
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Assessments in Minutes—Select Role, Difficulty, and Industry for Auto-Graded Surveys
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