Designed for candidates in customer-facing roles who need to demonstrate strong service, problem-solving, and communication skills.

Ref Hub assessments are AI-powered pre-employment tests that help you evaluate candidates’ skills, knowledge, and suitability for a role before hiring.

You create an assessment, send it to candidates, and receive automatically graded reports with clear insights to support your hiring decisions.

Yes. You can generate assessments using AI or fully customise them to match your exact hiring needs.

Yes. All assessments are auto-graded using AI, ensuring fast, consistent, and unbiased evaluation.

Ref Hub uses a five-layer candidate verification system to help ensure results are genuine and trustworthy: * Live screenshots:
Periodic screenshots are captured throughout the session — giving you a visual record of the candidate’s work, not just the final result. * Mouse-out detection:
If a candidate leaves the assessment window, it’s logged with timestamps and flagged for review. * Forced full-screen mode:
The assessment stays front and centre — candidates can’t minimise or switch tabs during the session. * IP address detection:
Identifies whether the assessment was completed from a single IP, helping flag anything unusual. * Candidate e-signature:
Candidates confirm completion with an e-signature, adding accountability before results are submitted.