Recruitment is about more than finding the right person for the job. It is also about building a fair process where every candidate feels respected and treated equally. As someone who works in hiring—whether as an HR Manager, Talent Acquisition Specialist, Manufacturing Executive, Production Manager, Small Business Owner, or Recruiter—you carry the responsibility of protecting both candidates and your business.
As you prepare your next interview, one of the most important things you can do is avoid discriminatory questions. Asking about a candidate’s personal life, background, or identity in ways that are irrelevant to the role can lead to legal trouble, reputational harm, and missed opportunities to hire skilled workers.
This guide will give you the knowledge and tools to keep your interviews professional, fair, and legally sound in Australia.
You may think a harmless question about family, background, or personal habits is just small talk. However, interview questions that relate to protected classes can cross into illegal territory. In Australia, anti-discrimination laws cover factors such as:
If you touch on these areas during an interview, you are not only breaching trust but also risking a discrimination claim. Candidates have the right to fair treatment, and as an employer, you have a legal obligation to avoid bias.
Think of it like fishing. You want to cast your line where the fish actually are—the skills, experience, and qualifications—not where the water is muddy with personal details.
Sometimes bias sneaks in without you realising it. To help you keep your interviews lawful, here are examples of illegal inquiries you should avoid:
These questions might feel conversational, but they are legally risky and irrelevant to job performance. A candidate’s ability to do the job is not defined by their family, faith, or health.
Instead of treading on protected areas, focus your interview questions on what matters: the job. Here are safer and more effective alternatives:
These adjustments keep your questions aligned with the role while respecting personal boundaries.
Australia has strong anti-discrimination protections under both federal and state laws. At the federal level, legislation such as the Fair Work Act 2009 and the Sex Discrimination Act 1984 set out clear expectations for employers. States and territories also have their own laws that reinforce these rights.
For example, the Equal Opportunity Act in Victoria and the Anti-Discrimination Act in New South Wales expand on protections at the local level. As someone responsible for hiring, you need to know these rules like the back of your hand.
In simple terms: If a question is not directly connected to the role’s requirements, you probably should not ask it.
It is not only about being fair. It is also about protecting your organisation. Asking discriminatory questions can result in:
Think of it as stepping on a rake in the middle of your own garden. One careless move, and you are the one left with the headache.
If you want to keep your interviews professional and respectful, here are practices you can put in place right away:
By taking these steps, you build a fair process that protects candidates and keeps your business out of hot water.
Avoiding bias in interviews is easier when you have the right resources. RefHub provides practical tools to help you design lawful and effective hiring processes. You can access free how-to hire guides and templates here to guide your team.
These resources can save you time, keep your recruitment consistent, and protect your business from accidental missteps.
When you sit across from a candidate, your words matter. The questions you ask can either open the door to fairness and trust or close it with bias and risk. By focusing on job-related inquiries and avoiding discriminatory questions, you protect your organisation and create a respectful hiring process.
If you want to keep your recruitment process professional and legally sound, RefHub is here to guide you every step of the way.
Take the guesswork out of recruitment. Download RefHub’s free how-to hire guides and templates today and build interviews that are fair, lawful, and effective.