Reference Checks New

AUTOMATED · VERIFIED · AUSTRALIAN BUILT

References back in under 24 hours. Without the phone calls.

Send a reference check in 60 seconds. RefHub follows up
automatically until it's done. Structured responses. Fraud
detection built in. Results ready to share the moment they land.

Start free trial

See how it works

No credit card required - Results in under 24 hours - Used by 1,200+ AU businesses

No more chasing

Send once. RefHub handles the rest.

Manual reference checking means chasing candidates, chasing referees, transcribing phone calls, and hoping your notes are useful later. RefHub replaces all of that. Send the request, get notified when it's done.

Automated 3x weekly follow-ups to referees

Candidate notifications to nominate referees on time

Real-time dashboard updates as responses come in

Average turnaround under 24 hours

90 min

average time spent on one manual phone reference check

34%

of candidates misrepresent
themselves on applications

1 in 5

reference checks contain a
fraudulent or coached response

<24hrs

average reference turnaround
across RefHub customers

QUESTIONS BUILT FOR THE ROLE

Ask the right questions for
every reference.

A generic questionnaire misses what matters. RefHub's
survey builder lets you create role-specific question sets
— different questions for a manager reference vs a peer
reference, for a clinical role vs a sales role. Build once,
reuse every time.

Pre-built question sets for 50+ common roles

Separate question sets for manager vs peer references

Rating scales, open-ended, and yes/no question types

Save and reuse templates across your team

KNOW YOUR REFERENCES ARE REAL

A glowing reference means
nothing if it's fake.

It's more common than you think — candidates submitting
a friend's number as a manager, pre-filling referee
responses themselves, or coaching referees on what to
say. RefHub automatically flags suspicious patterns so you
can trust what you receive.

IP address matching between candidate and referee

Email domain verification — flags personal emails from
claimed managers

Response time anomalies flagged automatically

Linguistic similarity scoring detects coached responses

RECORDS THAT HOLD UP

Consistent. Structured.
Defensible.

Phone reference notes are inconsistent, subjective, and
legally fragile. RefHub responses are structured,
timestamped, and stored — creating a compliant record of
your hiring process. Every candidate gets the same
questions. Every response is documented.

Same structured questions for every candidate in a role

Timestamped records stored securely in your dashboard

Exportable PDF reports for file storage or ATS upload

Australian data hosting — your data stays in Australia

TURN REFERENCES INTO PIPELINE

Your referees are your
warmest leads.

Referees are professionals who've just spent 10 minutes
engaging with your business. RefHub's lead generation
tools let you add a soft opt-in at the end of the referee
experience — capturing warm contacts from every check
you run.

Optional lead capture at the end of the referee flow

Referee details stored separately from reference data

Configurable opt-in — Australian Privacy Act compliant

Best suited for recruitment agencies and HR consultancies