
Hiring the right staff for your warehouse is a big task. You need to know that your workers can handle heavy loads at great heights. Finding people with advanced forklift operator skills is the best way to keep your site safe. Many businesses in Australia struggle to find workers who have more than just a basic licence. You need people who understand the physics of a high reach truck and the risks of order picking. RefHub helps you solve this problem by testing candidates before they start work.
When you look for new staff, a licence is only the first step. Advanced forklift operator skills involve more than just driving forward and back. These skills include:
If a worker lacks these skills, they might cause accidents. This can lead to damaged goods or injuries. In the Australian logistics industry, safety is a legal requirement. You must make sure your team can handle the specific tasks in your shed. Using a structured check helps you find the best talent for your needs.
A standard driving test is often not enough for high reach roles. You should use a high reach forklift test that mirrors your actual work environment. This test should look at how a driver handles a truck when the forks are ten meters in the air.
RefHub provides advanced machinery assessments to help you verify these skills before you make a job offer. This data gives you confidence that the person you hire can do the job safely.
Hiring for an order picker (LO) role is different from hiring for a reach truck. In LO operator hiring, you must focus on the person's ability to work at heights. Unlike a standard forklift, the operator goes up with the load. This adds a new level of risk.
You should check if the candidate has experience with these specific machines. A person who is good with a pallet jack might not be comfortable ten meters in the air. Testing these skills early saves time and money.
Spatial awareness is the ability to judge distances and the position of objects. This is one of the most important advanced forklift operator skills. In a high reach environment, the operator cannot always see the tips of the forks. They must use their experience to "feel" where the forks are.
If an operator has poor spatial awareness, they will likely clip the racking. In Australia, racking strikes are a major safety concern. Even a small bump can make a rack unstable. You need to hire people who have a natural sense of space and distance.

Modern warehouses use complex warehouse machinery to move more stock in less time. This machinery often has computers and sensors. An operator needs to understand these systems to work well.
Safety knowledge is not just about following rules. It is about understanding how the machine works. When you hire, ask questions about load limits and center of gravity. This shows if the candidate truly understands the machine they are driving.
RefHub makes the hiring process easier for you. We focus on the technical details that matter. Our assessments check for advanced forklift operator skills through practical and theoretical tests. We look at:
By using a professional assessment, you remove the guesswork. You get a clear report on what the candidate can and cannot do. This helps you decide if they need more training or if they are ready to start. It also helps you meet your duty of care as an employer.
Finding the right staff for high reach and LO roles is a challenge. You need to look beyond the licence and check for advanced forklift operator skills. By focusing on spatial awareness and safety knowledge, you can build a team that is both fast and safe. RefHub is here to help you test and verify these skills. This makes sure your warehouse stays productive and your workers stay safe.
A high reach truck is designed for narrow aisles and very high racking. It can lift loads much higher than a standard forklift. It also has a mechanism that allows the forks to reach forward into the racking.
Spatial awareness helps drivers judge the distance between their machine and the racking. It helps them avoid hitting objects or people. This is especially important when lifting loads to great heights where visibility is low.
You should look for a candidate who is comfortable working at heights. They must know how to use safety harnesses and understand the stability of the machine. They should also be able to pick stock accurately while the platform is raised.
A test shows you if a driver can actually do the work. It proves they can handle the specific heights and aisle widths in your warehouse. This reduces the risk of accidents and damage to your stock.
Yes. RefHub provides assessments for various types of warehouse equipment. These tests check both the driving skill and the safety knowledge of the operator. This gives you a full picture of the candidate's abilities.